Answers questions
Atlas handles the common questions your team gets asked, using what it's been taught about your business.
AI workspace for service businesses
Beta · Early access openTurn every enquiry into organised work.
Atlas answers your website 24/7, qualifies new enquiries and organises them inside C14 — giving your team one place to manage customers, conversations, tasks and jobs.
No card required to sign up.
Website enquiry
“Need two door supervisors this Saturday evening in Bolton.”
Atlas
Hot · 82/100- Service
- Door supervision
- Location
- Bolton
- Timeframe
- Saturday evening
C14 CRM
New prospect created
Door supervision enquiry — Bolton
Task: Review security enquiry
Due todayThe problem
Enquiries don't wait for office hours
A missed call, an unanswered contact form, a lead that cooled off while it sat in an inbox — every one of those is work walking to a competitor. Most small and growing businesses respond to enquiries manually, across whatever tools happen to be open: email, a spreadsheet, a notebook, a different app for tasks.
The platform
One connected workspace, not five subscriptions
Website chat, AI qualification, a CRM, tasks, jobs and team access usually mean several separate tools that don't talk to each other. In C14 Connect they're one workspace, so a lead captured by Atlas is already a customer record your team can act on.
- 1
Capture
Never miss the enquiry
Atlas handles website conversations 24/7 and captures the enquiry while your team is busy, on a job or offline.
- 2
Qualify
Know what they actually need
Atlas asks natural follow-up questions and works out service, location and timing — each one marked stated or inferred, never guessed silently.
- 3
Organise
Everything lands in one place
The enquiry becomes a customer record in your CRM automatically, with the conversation and qualification details attached.
- 4
Act
Turn it into a next step
A qualified enquiry can generate a follow-up task, so it doesn't rely on someone remembering to chase it.
- 5
Manage
One workspace for the whole job
Customers, tasks and jobs live together, with team roles so the right person sees the right work.
Atlas
More than a chat window
Atlas is the AI layer behind C14 Connect's website conversations. It answers visitor questions using what you teach it about your business, works out what they actually need, and passes a qualified enquiry straight into your CRM — the conversation is the start of the workflow, not the whole product.
Qualifies leads
It gathers the details your team needs — what, where, when — before an enquiry lands on their desk.
Hands off cleanly
When something needs a person, Atlas flags it so your team can pick up the conversation without losing context.
A
Your business
Online now
Hi! I'm Atlas. What can I help you with today?
Request a callbackPowered by Atlas
Opens after 6s
Website widget
The front door to C14
The widget sits on your site and is available around the clock. It looks and feels like live chat, so a visitor gets an answer immediately — and every conversation flows straight into the workflow above, ready for your team.
- Customisable colours, position, size and launcher to match your brand.
- Configurable auto-open timing, so it invites visitors in without being intrusive.
- Every conversation connects to a customer record your team can see in the dashboard.
Customers & CRM
From conversation to customer — automatically organised
A captured enquiry doesn't stop at a transcript. It becomes a customer record with status, tags and a full activity history, with the Atlas qualification and any follow-up task or job attached — so your team works from one connected record, not a chat log.
Team access
Invite teammates as owner, admin, manager or member, so everyone works from the same customer and enquiry data without stepping on each other.
Sterling Security Ltd
Door supervision · Bolton
Website enquiryHot · 82/100
Task: Review security enquiry
OpenJob: Event security cover
ScheduledWhy it matters
The outcome is simple
Fewer missed enquiries
Atlas and the widget cover the hours your team can't.
Faster first response
Visitors get an answer in seconds, not after your next coffee break.
More organised follow-up
Qualified enquiries land in your CRM as customers and tasks, ready to work.
How it works
See the whole journey in four steps
- 1
Visitor asks
A prospective customer starts a conversation on your website, any time of day.
- 2
Atlas understands
Atlas answers their questions and works out what they actually need.
- 3
C14 organises
The customer, conversation and qualification details connect inside your CRM automatically.
- 4
Your team acts
A follow-up task is ready and waiting, so the enquiry gets a next step, not a dead end.
Pricing
Beta pricing previewSimple pricing. More leads. Less admin.
Everything you need to capture enquiries, manage customers and turn more opportunities into business.
C14 Connect is in beta. The prices below are the confirmed plans, billed monthly via Stripe once you choose one.
Starter
£69/month
Confirmed pricing
For sole traders and small businesses that want to stop missing enquiries.
- 1 workspace, up to 2 users
- Atlas website widget
- Train Atlas / knowledge base
- Structured qualification & lead scoring
- Built-in CRM
- Tasks & follow-ups
- Jobs management
- Atlas follow-up drafting
- Actionable Insights
- Atlas Value reporting
- 300 Atlas-handled conversations / month
Growth
£129/month
Confirmed pricing
For growing businesses that want Atlas actively finding new leads, not just answering them.
- Atlas website widget
- Train Atlas / knowledge base
- Structured qualification & lead scoring
- Built-in CRM
- Tasks & follow-ups
- Jobs management
- Atlas follow-up drafting
- Actionable Insights
- Atlas Value reporting
- 1 workspace, up to 7 users
- 1,500 Atlas-handled conversations / month
- Atlas Prospecting — 50 searches / month
- Prospect-aware outreach drafting
- Team roles & lead assignment
- CRM import & export
Scale
£239/month
Confirmed pricing
For established businesses managing higher lead volumes and larger teams.
- Atlas website widget
- Train Atlas / knowledge base
- Structured qualification & lead scoring
- Built-in CRM
- Tasks & follow-ups
- Jobs management
- Atlas follow-up drafting
- Actionable Insights
- Atlas Value reporting
- Prospect-aware outreach drafting
- Team roles & lead assignment
- CRM import & export
- 1 workspace, up to 15 users
- 5,000 Atlas-handled conversations / month
- Atlas Prospecting — 200 searches / month
- Multi-site widget
- Priority support
- Instagram + Facebook Messenger OmnichannelComing soon
Enterprise
For businesses requiring larger teams, multiple locations or custom requirements.
- Custom usage limits
- Custom onboarding
- Custom integrations
- Priority support
- Custom commercial terms
Let's talkRegister Interest
Early access is currently open.
Join the C14 Connect beta and help shape the platform before full launch.
Signing up is free. Choosing a plan proceeds through Stripe Checkout and is billed at the price shown, unless a promotional code changes your rate.
Built for trust
Your data stays yours
Every workspace is isolated at the database level — one business can never see another business's customers, conversations or team. AI actions are validated on the server before anything is written, so Atlas can help without being handed the keys.
FAQ
Common questions
What is C14 Connect?+
C14 Connect is an AI-powered workspace for service businesses. Atlas answers and qualifies enquiries from your website, and C14 organises them into customers, tasks and jobs inside a built-in CRM — so nothing needs to be copied between separate tools.
Is C14 Connect just a chatbot?+
No. The website conversation is the entry point, not the whole product. Atlas also works out what a visitor needs and hands a qualified enquiry into your CRM, where your team manages customers, tasks and jobs.
Who is it for?+
Tradespeople, local service businesses and small, growing teams that receive enquiries through their website and need to respond quickly and keep track of every customer.
What is Atlas?+
Atlas is the AI layer built into C14 Connect. It responds to visitor and lead questions using the information you provide about your business, works out what they need, and hands qualified enquiries to your team.
How does C14 decide which enquiries matter most?+
Atlas scores each qualified enquiry out of 100 and labels it Hot, Warm or Nurture, with the reasons shown — so your team can see at a glance which enquiries to follow up first.
What does the website widget do?+
It sits on your website and captures visitor enquiries at any time of day, so a question asked at 11pm doesn't have to wait until morning to be picked up.
Can I add the widget to my existing website?+
Yes — the widget is designed to be embedded on your existing site rather than replacing it, so there's no need to move your website to a new platform.
Do I still need my existing CRM or spreadsheet?+
No — customers, tasks, jobs and team access are already built in, so leads captured through the widget or added manually stay in one place instead of being copied between separate tools.
Is my business's data kept separate from other businesses?+
Yes. Every workspace is isolated at the database level, so your customers, conversations and team data are never visible to another organisation.
Can I invite my team?+
Yes — owners and admins can invite teammates and assign them a role (admin, manager or member) that controls what they can see and manage.
How long does setup take?+
Most of it can be done in one sitting: create your workspace, tell Atlas about your business, and install the widget on your site.
Give every enquiry somewhere to go
Bring website conversations, AI qualification and your CRM into one workspace built for how service businesses actually run.